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Showing posts from 2025

The Unbeatable Sales Cocktail: Confidence vs. Conviction

  The Unbeatable Sales Cocktail: Confidence vs. Conviction Confidence in sales stems from thorough knowledge of your company, processes, products, and their applications. However, the actual engine that closes deals is  conviction —the unshakable belief in your company's core strengths. In my sales training assignments, I frequently encounter salespeople with low conviction. This isn't due to a lack of knowledge, but to an inability to powerfully position the company's strengths and communicate why its perceived weaknesses do not diminish the core value it offers. The Confidence-Conviction Gap: A Case Study Consider a salesperson who is highly confident in their product knowledge but has low selling conviction. In the back of their mind, they harbour concerns about a company's weakness—say, a limited number of service centres. When a customer inevitably pinpoints this same weakness, the salesperson's conviction falters. They stumble, failing to pivot the conve...

Less than a minute, Lesson-2985 Happiness is a Mature Mind

  Less than a minute, Lesson-2985 Happiness is a Mature Mind The essence of happiness is not the absence of problems nor the presence of material things; it is the maturity of mind to accept success without vanity and failure with dignity.   Maturity lies in balancing between happiness and unhappiness, success and failure. M.L. Narendra Kumar Director Instivate Learning Solutions PVT LTD                

Less than a minute, Lesson-2984 The Wisdom of the Rose Garden

  Less than a minute, Lesson-2984 The Wisdom of the Rose Garden If happiness is the way of life, then every moment—from a millisecond to a year—is filled with joy. Yet we know life is not a rose garden without thorns. Unhappy moments, like thorns, are inevitable.   The purpose of entering the garden, however, is to savour the roses while being mindful of the thorns. Understanding this balance between happiness and unhappiness is the essence of wisdom. M.L. Narendra Kumar Director Instivate Learning Solutions PVT LTD

Less than a minute, Lesson-2983 Commitment towards Others

  Less than a minute, Lesson-2983 Commitment towards Others If you are interested in helping people, you might; if you are committed to helping them, you will find a way to do so. It is commitment towards others that builds a strong relationship with each other. M.L. Narendra Kumar Director Instivate Learning Solutions PVT LTD

Less than a minute, Lesson-2982 New Year's Resolution

  Less than a minute, Lesson-2982   New Year's Resolution Every new year, we start with a fresh state of mind and some resolutions, but the challenge is to remain positive and stay focused. However, if you are committed to your growth, you will remain on track. The people around you can wish you a happy new year, but it is you who is responsible for making it happier and more peaceful. Work on yourself. M.L. Narendra Kumar Director Instivate Learning Solutions PVT LTD  

Beyond January: How to Actually Live Your Resolutions

  Beyond January: How to Actually Live Your Resolutions Many people have set their new resolutions; some might achieve them, some might lose momentum along the way, and some are clear that theirs are not New Year's resolutions at all. However, a life guided by such resolutions can help us lead a more disciplined life. Many people share the concern that resolutions take a back seat as the days pass. Here is an action you can take to live your resolutions: Start Small, Think Mighty. Remember, not all beginnings should be with a bang; it can be a series of consistent baby steps toward your goals that will help you live your new resolution. Set your resolution today and start moving toward it like an ant; you will find yourself at your desired destination. As long as you realise you are not running a race, you can set your own pace to achieve your New Year's resolution. Borrow Your Professional Wisdom. If you are working or doing business, pause for a while and reflect on...

It’s a New Year

  It’s a New Year   It’s a new year Let’s start with new thoughts. It’s a new year Let’s start with new vibes.   It’s a new year Let’s start with new hopes.   It’s a new year Let’s shake our legs to the beat.   It’s a new year Let’s welcome the year with sound and lights.      It’s a new year Let’s wish the best for each one of us.     It’s a new year Let’s fill our minds with fresh ideas.   It’s a new year Let’s think and talk about each other's success.     It’s a new year   Let’s bid farewell to laziness.   It’s a new year Let’s stay egoless   Let the new year make a difference in each one of our lives. Let the new year bring peace and prosperity to all humans on the planet.     M.L. Narendra Kumar        

Looking Inward

  Looking Inward Instead of fixing the people, let us fix the problem. Instead of blaming the traffic, let us start early. Instead of cursing the stars, let us correct ourselves. Instead of feeling cheated, let us come out of our ignorance. Instead of asking why people are like that, let us ask why we are like that. Instead of brooding over inflation, let us track our spending. Instead of trying to change others, let us change ourselves. Instead of waiting for the right time, let us make the time in our hands a good time. Instead of pitying our condition, let us question why we got into this situation. Many solutions to our problems lie within us. M.L.Narendra Kumar          

The Sales Gap Isn't Your Team's Fault—It's a Leadership Opportunity

  The Sales Gap Isn't Your Team's Fault—It's a Leadership Opportunity In my work with entrepreneurs and managers, a common frustration echoes through our conversations: "My sales team isn't meeting expectations." They cite a lack of foundational skills, a lack of drive to engage with customers, and a performance gap that hinders growth. I understand this concern deeply. But let's pause and ask a more profound question: Where did we learn that sales excellence happens by accident? Consider this: We hire accountants for their degrees and certifications. We recruit IT professionals for their technical education. Yet, when we hire salespeople, we often look for "personality" or "experience," with no universal standard for education. How many universities offer dedicated undergraduate or postgraduate degrees in Professional Selling? Is sales, for many, even seen as an actual career path from the start, or merely a job one stumbles into? ...

Less than a minute, Lesson-2981 Every End is a New Beginning

  Less than a minute, Lesson-2981 Every End is a New Beginning As one journey ends, another begins; as one goal is achieved, another is set; as one-year closes, a new one dawns. Every ending is the beginning, and life goes on. M.L. Narendra Kumar Director Instivate Learning Solutions PVT LTD

Your Fresh Start- Leaving the Past; Designing the Future

  Your Fresh Start- Leaving the Past; Designing the Future Every ending holds the seed of a new beginning, and every fresh start deserves a positive frame of mind. As one chapter closes and another awaits its first page, let us begin it with renewed thought and clear intention. The final day of the year is a natural pause—a moment to reflect on what went well and what lessons were learned. As you stand at the threshold of a new cycle, carry those insights forward. They are the quiet wisdom that will guide your steps forward. As you turn the page, take a moment to thank the people who illuminated your path over the past year. Equally, practice the gentle but powerful act of forgiveness toward those who brought challenge or pain. Step into the future unburdened, leaving resentment behind. Actual progress begins with a light heart. We must remember that perfection is a destination we never quite reach—it is the pursuit itself that matters. Do not carry the weight of last year'...

Less than a minute, Lesson-2980 Failure is an Event

  Less than a minute, Lesson-2980 Failure is an Event Failure is an event, and that one event doesn’t define who you are; your resilience and ability to bounce back do. Remember, you are not here to prove yourself to others; you are here to achieve what you desire. M.L. Narendra Kumar Director Instivate Learning Solutions PVT LTD      

The Doors to Success: A Lesson in Push and Pull

  The Doors to Success: A Lesson in Push and Pull Some doors must be pulled open from where you stand; others need a firm push. The mechanism may differ, but the principle remains the same: to enter, you must act—you must either pull or push. If you wish to enter the world of success, understand this: the only person who can open that door is you. You are the one who must pull yourself forward with ambition and push yourself through resistance. The door to success is never left open. It requires your effort: the sustained pull of grit and determination, and the decisive push that breaks through doubt and demotivation. Those who master this dynamic—who understand when to lean in and when to press forward—don't just wait for doors to open. They keep opening them, one after another. Behind each are the lessons, qualities, and opportunities needed to succeed. And they don't stop to ask whether it takes a pull or a push. They act. On this auspicious day of Vaikuntha Ekadas...

A Prelude to Your New Beginning

  A Prelude to Your New Beginning We have just one more day until the year ends, but our hope to begin anew is timeless. Many of us had a bucket list for the year—some completed every item with gusto, while others fell short. Let's not dwell on what we didn’t achieve. Instead, let’s carry those dreams forward into the New Year’s resolutions yet to be written. We all carry small, quiet desires, too. Maybe you wanted to try a new cuisine—you’re not too late. Order it tonight. Perhaps you longed to wear a new colour—walk into a store and buy it. Today. Some of us planned to start walking regularly in 2025, but procrastination won. That’s okay. Just put on your shoes and walk for a few minutes. You’ll feel happier simply for having started.   Maybe you meant to apologise to someone you care about, but pride held you back. Pick up your phone, send an advanced New Year’s wish, and say you’re sorry. Perhaps you dreamed of a new look. Walk into the salon, tell them how you...

The Warrior and the Saint

    The Warrior and the Saint Within each of us dwells both a warrior and a saint. The warrior battles our inner negativity, while the saint cultivates peace and harmony. When either falters, life becomes a struggle. We can nurture this inner warrior and saint by staying inspired—by reading about those who have won their daily battles and cultivated their own gardens of harmony. There is no point in blaming the external world for our miseries, mistakes, and failures. Only once we accept our situation and turn the sword inward to fight our true battles can we watch our miseries dissolve and feel peace appear within. Nurture the warrior to fight, and the saint to shine, so that you may become a light in the lives of others. M.L.Narendra Kumar  
  Chances We Miss We all get a chance to realize who we are, but we miss it by obsessing over why others behave the way they do. We all get a chance to seek forgiveness, but we miss it by nurturing our egos, not knowing they are poisonous weeds. We all get a chance to forgive others, but we miss it when we feed the hate within. We all get a chance to change ourselves, but we miss it by lecturing others on why they should change. We all get a chance to take a break, but we miss it by insisting we are too busy for one. We all get a chance to think critically after a loss, but we miss it by blaming the stars. We all get a chance to talk to each other, but we miss it by scrolling on our phones. We all get a chance to eat healthy food, but we miss it when we reach for junk snacks. We all get a chance to burn a few calories, but we miss it by choosing the elevator, escalator, or car for even the shortest distance. We are given many chances to lead a harmonious and hea...

Real Beauty

  Real Beauty A beautiful face will become saggy. A beautiful body will become shapeless. But one part of us can remain eternally beautiful: the heart. It is the heart that sees the goodness in others, that empathizes and forgives. If we build our hearts with these qualities, people will look beyond sagging skin or a changing form. What they will remember is a beautiful soul. Let’s beautify our own hearts, so we may beautify the hearts of others, too. M.L. Narendra Kumar

Less than a minute, Lesson-2979 Patience

    Less than a minute, Lesson-2979 Patience When we don’t master the art of patience, we become slaves to unwanted pressure and stress.  Patience is not another quality; it is a virtue that shapes our lives. M.L. Narendra Kumar Director Instivate Learning Solutions PVT LTD      

Less than a minute, Lesson-2978 Winning The Trust

  Less than a minute, Lesson-2978 Winning The Trust To win others' trust, you need both self-confidence and self-trust.  Self-confidence comes from your competence, and self-trust comes from your willingness to learn from your mistakes and adapt to the times. M.L. Narendra Kumar Director Instivate Learning Solutions PVT LTD