Less than a minute, Lesson-3218 Handling Fragile People Whether a thin glass bottle is dropped from a great height or a short one, it will still crack. Some people are like this fragile glass. No matter how long we've known them, if we hurt them even once, they feel it deeply. Just as glass must be handled with care, so must people. M.L. Narendra Kumar Director Instivate Learning Solutions Pvt. Ltd
The Hidden Half of Branding: Why Your People Matter More Than Your Posters When you hear the word "brand," which names flash through your mind? Coca-Cola? Bajaj? Ibaco? Probably a mix of global giants and local favourites. We instinctively associate branding with dazzling ad campaigns, viral social media posts, and high-profile PR stunts. From the age of print newspapers to the algorithm-driven world of Instagram, brands have fought relentless wars—think Coke vs. Pepsi—to win our attention. The golden rule has always been: win mindshare to win market share. New brands fight for a foothold; established brands fight to stay unforgettable. But here’s the blind spot that many organisations miss: branding is not just an external performance. It is an internal reality. The Multi-Crore Illusion Imagine this: You pour crores into a flashy promotion. The campaign is a masterpiece—vibrant visuals, clever copy, and an irresistible offer. Crowds surge into your outlet. The cre...