Skip to main content

Journey of Prospect to Customer



​I am a Prospect who is looking for a solution, not a product 



I am a Prospect who values my money; hence I look for the values not features



I am a Prospect I look for intangibles that your tangible product can offer



I am a Prospect I will be persuaded if I perceive the value in your offer



I am a Prospect who can relate if you address my needs



I am a Prospect who will share if you care



I am a Prospect who will trust if you talk values first



I am Prospect, I will become a customer if you follow the above list 



We will smoothly reach the destination called customer, if we are guided by the map called values and travel on the road called Empathy



M.L. Narendra Kumar


Comments

Post a Comment

Popular posts from this blog

அப்பாà®±்பட்டது காவியம் காலத்துக்கு அப்பாà®±்பட்டது உண்à®®ை உணர்ச்சிக்கு அப்பாà®±்பட்டது பெண்à®®ை கடவுளுக்கு அப்பாà®±்பட்டது மனிதாபிà®®ானின் à®®ேதைக்கு அப்பாà®±்பட்டது தலைà®®ை தலைவனுக்கு அப்பாà®±்பட்டது புரட்சி அரசியலுக்கு அப்பாà®±்பட்டது உறவுகள் உடமைக்கு அப்பாà®±்பட்டது அனுபவம் கல்விக்கு அப்பாà®±்பட்டது நடப்பு செல்வதற்கு அப்பாà®±்பட்டது எம் எல் . நரேந்திà®° குà®®ாà®°்
1 comment
Read more

Less than a Minute Life Lesson-2410 Promotion and Character

  Less than a Minute Life Lesson-2410 Promotion and Character Promotion is a form of recognition for your competency and character. However, the people below you will relate to you more for your character than your competency. M.L. Narendra Kumar Director Instivate Learning Solutions PVT LTD www.instivatelearning.in
Post a Comment
Read more

Being Jaby is being a fine human being.

  Being Jaby is being a fine human being.   L&D Global Chennai Chapter was instrumental in bringing Jaby closer to my heart, our journey was not too long, but it was filled with fun, humour, joy and learning too. When Jaby was present, dullness was absent. He filled the hall with his sense of humour, and his thoughts were deep-rooted in bringing the best out of every human. Jaby was the most admired person in any forum; when Jaby picked the mic, the audience pulled themselves to the edge of the chair. Jaby was casual in his appearance, but he was a thorough professional everywhere. During COVID, if there was one person whom I counted on to help people, it was Jaby; his car was filled with masks, sanitizer and an oxygen concentrator. His social bent of mind made him a good Samaritan. Jaby was a curious child, whenever we both met, he was curious to improve his skills and knowledge, and his quest for development was limitless. Jaby and I collaborated in the year ...
Post a Comment
Read more