Customer Complaints are a Gift

Customer Complaints are a Gift

Customer complaints help the company to

C larify customer doubts

O pportunity to learn

M end your mistakes

P ut the process in place

L isten to customers' pain

A ppreciate customers concern

I deate to Improve

N urture the employees

T ake the right decisions

S erve the customer better

When you see a complaint as a gift, you will be gifted with more customers and more profits

M.L.Narendra Kumar

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Less than a Minute Life Lesson-2410 Promotion and Character

Less than a Minute Life Lesson-2410 Promotion and Character Promotion is a form of recognition for your competency and character. However, the people below you will relate to you more for your character than your competency. M.L. Narendra Kumar Director Instivate Learning Solutions PVT LTD www.instivatelearning.in

Less than a minute, Lesson-3150 Share your Story

Less than a minute, Lesson-3150 Share your Story If you succeed, share your su ccess story to inspire others. If you fail, share your failure story to caution others. It doesn’t matter whether you succeed or fail; ensure you help others by either inspiring or cautioning them. Either way, you will be respected for your willingness to share. M.L. Narendra Kumar Director Instivate Learning Solutions Pvt. Ltd

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