Customer Complaints are a Gift

Customer Complaints are a Gift

Customer complaints help the company to

C larify customer doubts

O pportunity to learn

M end your mistakes

P ut the process in place

L isten to customers' pain

A ppreciate customers concern

I deate to Improve

N urture the employees

T ake the right decisions

S erve the customer better

When you see a complaint as a gift, you will be gifted with more customers and more profits

M.L.Narendra Kumar

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