onlymotivators

The power of Feedback

If customer feedback is not taken seriously it becomes a complaint.

If Compliant is not taken seriously it becomes a legal suit

If legal suit is not respected it becomes a contempt

If contempt is proved it becomes guilty

Let's change the process

If feedback is taken seriously it becomes an opportunity to correct.

If you correct you will get an opportunity to thank the customer

If you thank the customer you will gain the respect of the customer

If you gain the respect of the customer you will retain the customer

If you retain the customer you will retain your business.

M.L.Narendra Kumar

Comments

Less than a Minute Life Lesson-2410 Promotion and Character

Less than a Minute Life Lesson-2410 Promotion and Character Promotion is a form of recognition for your competency and character. However, the people below you will relate to you more for your character than your competency. M.L. Narendra Kumar Director Instivate Learning Solutions PVT LTD www.instivatelearning.in

Being Jaby is being a fine human being.

Being Jaby is being a fine human being. L&D Global Chennai Chapter was instrumental in bringing Jaby closer to my heart, our journey was not too long, but it was filled with fun, humour, joy and learning too. When Jaby was present, dullness was absent. He filled the hall with his sense of humour, and his thoughts were deep-rooted in bringing the best out of every human. Jaby was the most admired person in any forum; when Jaby picked the mic, the audience pulled themselves to the edge of the chair. Jaby was casual in his appearance, but he was a thorough professional everywhere. During COVID, if there was one person whom I counted on to help people, it was Jaby; his car was filled with masks, sanitizer and an oxygen concentrator. His social bent of mind made him a good Samaritan. Jaby was a curious child, whenever we both met, he was curious to improve his skills and knowledge, and his quest for development was limitless. Jaby and I collaborated in the year ...