Granny returns with the second wave
A manager came on a video call to discuss the weekly update, during the call the subordinate’s child was calling, the subordinate excused herself to attend to her child and she did it couple of times, seeing the subordinate's condition the manager, asked her, “Don’t you have any other person who can take care of your child?"
By the time
the subordinate came forward to answer the question, the granny appeared and
said “Vanakkam Manager”, Manager with a smile said “Vanakkam Granny”
Granny said-
“Manager, can you repeat your question?”
The manager hesitantly said, “I asked her don’t she
have any other person who can take care of her child?"
The granny asked, “Do you know what is her
situation?
The manager said, “I am not aware”
The Granny asked, “Did you ask her?”
The manager said, “Sorry I didn’t check with her”
The granny told the subordinate to explain the
situation
Subordinate said “My daughter is down with covid, my
husband is taking care of his ageing parents at their place and I don’t have
any other family members in this city.
The manager said “You should have communicated about
this; we could have postponed the meeting”
The granny said “My dear manager during, pandemic
start a call by understanding the situation at home and my dear young lady,
whenever you are in a difficult situation, do communicate this to your manager,
this will help both of you to understand and empathise with each other.
Remember, at this juncture, health and family should
be your priority & for managers, compassion should be the first part of
your communication.
The subordinate and the manager acknowledged what
the granny said.
The Manager said “Take care of your child, we can
have our weekly update later, but do update your child’s health status”
The granny with a smile asked the manager “Do you
have a backup for her”
The manager said “I can assign her task to another
team member”
The granny said, “Do it fast, she is vulnerable to
the infection and her child has come closer to her many times, though knowing
the condition, the motherhood in her will never isolate herself from the child”
Today’s world not only requires vaccination but it
also requires humanity to deal with the pandemic.
The manager said “she can take her own time to get
back to work”
An old man appeared from the Manager’s side and said
“Vanakkam sister” Granny with a smile greeted him.
The old man said “I read a quote in google stated by
Richard Branson “Clients do not come first. Employees come first. If you take
care of your employees, they will take care of the clients.”
The Manager said “you are right daddy”
During a pandemic start a conversation by inquiring
about each other's health & end a conversation by extending your
willingness to support.
Remember
we are humans first and designations next
Granny
Series-Part-5
Conceptualised
& Written by
M.
L. Narendra Kumar
Director-Instivate
Learning Solutions PVT LTD
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