Handling
Sales Pressure
Pressure is a commonly used term in the
workplace, especially in sales-driven organisations, often called month-end
sales pressure. For those in sales, this phrase is frequently invoked at the
end of the month, when many wish to spend more time with family and friends.
Let’s take an unbiased approach to understanding sales pressure. Generally, two
main factors contribute to this pressure: uncontrollable and controllable
factors. We'll explore both briefly before identifying methods to handle
pressure effectively.
Uncontrollable Factors
As we know, markets are dynamic, and
customers each have their approach when dealing with salespeople. This means
that certain factors are beyond our control. For example, a sudden trip by a
decision-maker, a company's deferral of a purchase due to financial
considerations, competitive offers, or a reduction in product demand can all
impact sales. Sometimes, we fail to consider such situations and continue to
expect business, only to end up with empty hands, adversely affecting our
performance and creating pressure. We can foresee such conditions and adjust
our approach accordingly if we are proactive.
Controllable Factors
These are factors that are within our
control. However, procrastination, overconfidence, lack of conviction,
insufficient knowledge, and poor planning can negatively impact our sales and increase
pressure.
Take a few moments to list the
uncontrollable factors where you could have developed a better plan. Also,
identify the controllable factors you could have managed more effectively. By
doing this, you will be better equipped to avoid future sales shortages and the
resulting pressure.
The excuses we use at month-end can be
likened to painkillers; they may provide temporary relief, similar to clove oil
for a toothache. However, we will continue to struggle with sales unless we
address the root cause, like requiring a root canal for lasting relief from
tooth pain. If we don’t conduct a root cause analysis for our lack of sales, we
may convince ourselves that we are correct and that the market is not favourable.
For someone who wants to succeed, making excuses and playing the blame game
should never be part of their vocabulary.
M.L.Narendra
Kumar
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