Skip to main content

Transactional Call Vs Transformational Call

 

Transactional Call Vs Transformational Call

A sales call can often be a simple transaction where we discuss our products and wait for the customer to decide if they need them. This type of sales call is known as a transactional call.

In contrast, when we focus on developing rapport, building trust, and engaging in discussions about the prospect's pain points and challenges, we can propose solutions that truly match their needs. This approach is referred to as a transformational call. Every transformation typically leads to a fruitful transaction, which can evolve into repeat business and a testament to transforming many prospects into loyal customers.

Consider whether your approach is transactional or transformational. If it is transactional, you may find yourself running from pillar to post to acquire business, but if it is transformational, new opportunities will open up for you.

M.L. Narendra Kumar

 

 

 

 

 

 

 

 

 

Comments

Post a Comment

Popular posts from this blog

அப்பாற்பட்டது காவியம் காலத்துக்கு அப்பாற்பட்டது உண்மை உணர்ச்சிக்கு அப்பாற்பட்டது பெண்மை கடவுளுக்கு அப்பாற்பட்டது மனிதாபிமானின் மேதைக்கு அப்பாற்பட்டது தலைமை தலைவனுக்கு அப்பாற்பட்டது புரட்சி அரசியலுக்கு அப்பாற்பட்டது உறவுகள் உடமைக்கு அப்பாற்பட்டது அனுபவம் கல்விக்கு அப்பாற்பட்டது நடப்பு செல்வதற்கு அப்பாற்பட்டது எம் எல் . நரேந்திர குமார்
1 comment
Read more

Less than a Minute Life Lesson-2410 Promotion and Character

  Less than a Minute Life Lesson-2410 Promotion and Character Promotion is a form of recognition for your competency and character. However, the people below you will relate to you more for your character than your competency. M.L. Narendra Kumar Director Instivate Learning Solutions PVT LTD www.instivatelearning.in
Post a Comment
Read more
The Modes of Persuasion The modes of persuasion, often referred to as ethical strategies or rhetorical appeals, are devices in rhetoric that classify the speaker's appeal to the audience. They are: ethos, pathos, logos, and the less-used Kairos & telos The above model has been used by Advertisement agencies to grab the attention of the viewers and finally bring them to the purchase desk or use the cart in shopping sites. If we carefully examine the model, it has a sound application in running an effective training program too. Part-1-Ethos Application of the model in training program Ethos- Trainer Introduction There are organization where trainer and his credibility are introduced, but there are occasions where trainer does a self-intro and starts the program. In such occasions, we can request the client to handover a copy our profile to the participants along with course material. This will help the participants to know more about the trainer It is always bett...
Post a Comment
Read more