Skip to main content

SPELL

 SPELL

How well you sell depends upon how well you SPELL

Speak to express to impress

Probe to serve the need

Empathise to solve the problem

Learn to stay relevant

Love what you do

When you SPELL, customers will spell out their needs effectively

M.L. Narendra Kumar

Comments

Popular posts from this blog

அப்பாà®±்பட்டது காவியம் காலத்துக்கு அப்பாà®±்பட்டது உண்à®®ை உணர்ச்சிக்கு அப்பாà®±்பட்டது பெண்à®®ை கடவுளுக்கு அப்பாà®±்பட்டது மனிதாபிà®®ானின் à®®ேதைக்கு அப்பாà®±்பட்டது தலைà®®ை தலைவனுக்கு அப்பாà®±்பட்டது புரட்சி அரசியலுக்கு அப்பாà®±்பட்டது உறவுகள் உடமைக்கு அப்பாà®±்பட்டது அனுபவம் கல்விக்கு அப்பாà®±்பட்டது நடப்பு செல்வதற்கு அப்பாà®±்பட்டது எம் எல் . நரேந்திà®° குà®®ாà®°்

Less than a Minute Life Lesson-2410 Promotion and Character

  Less than a Minute Life Lesson-2410 Promotion and Character Promotion is a form of recognition for your competency and character. However, the people below you will relate to you more for your character than your competency. M.L. Narendra Kumar Director Instivate Learning Solutions PVT LTD www.instivatelearning.in

Listen, Understand and Respond

  Listen, Understand and Respond Most of the time, people listen to respond rather than to understand. By the time the other person finishes speaking, the listener is often already formulating a response. Let’s explore what happens in such situations. While listening, we may be trying to engage our logical brain to recall our memories and creativity for a response, or we may be accessing our emotional brain to defend ourselves against what is being said. For example, if one person talks about ways another could improve, the listener might offer excuses such as a lack of time, resources, or support. Alternatively, they may bring up personal emotions, like health or family issues. These reactions often occur while the other person is still speaking, leading to a decreased understanding and an increased eagerness to defend one’s position. During this type of conversation, the listener may appear restless, exhibiting a lack of eye contact or head nodding. In such interactions, th...