"I Know" to "I Want to Know": Taming the Ego That Blocks Learning
Have you ever tried to teach someone who already "knows it
all"? Their arms are crossed, their eyes glaze over, and every new idea is
met with a quiet, deadly: "I know."
In the training industry, we encounter this often. The "I
know" attitude isn't really about knowledge—it's about armour. It
makes people hostile, defensive, and resistant to new learning. But here's the
surprising truth: "I know" isn't inherently
negative. It depends on the situation and the person using it. Sometimes,
saying "I know" is necessary—to prove competence, save time, or avoid
repeating what we've already mastered.
So where's the problem? The problem isn't the phrase itself. It's the
closed posture that comes with it. The subtle message beneath "I
know" is often: "Don't teach me. I've arrived."
But there's a finer, wiser way.
Instead of defaulting to "I know," try whispering a different
phrase: "I want to know."
These four words unlock the eternal student within you. Watch what
happens when you say:
Ø "I want to know whether what I know is right."
Ø "I want to know if what I know is enough."
Ø "I want to reinforce what I already know."
Ø "I want to know how much I don't know."
Ø "I want to know something new."
The moment you add "I want to know," your
ability to learn expands. The curious child awakens. Your ears become active,
your mind becomes soft, and your heart becomes humble.
Think of it this way:
"I know" is knowledge in action.
"I want to know" is wisdom in action.
Life is not only about collecting knowledge—it is about cultivating
wisdom. And wisdom begins with the courageous acceptance of ignorance. That
acceptance has the power to tame the animal called ego.
M.L. Narendra Kumar
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