Harder
and Softer
Being hard on employees is not difficult;
it is a matter of losing our emotions. While being strict may help correct a
mistake, it does not mend behavior. The more rigid we are, the less open an
employee becomes. They may gradually lose the ability to try new things, avoid
taking initiative, be more cautious when speaking up, and ultimately disengage
from their role. In short, they will see their job merely to earn a salary
rather than viewing it as a potential career path.
The key question is, how do we correct
people when they are wrong? What is wrong with making mistakes? Are mistakes crimes?
Is perfection attainable by everyone? The answer is no. However, our obsession
with always being right often makes us harsh with others.
In the workplace, we need to be open to
handling different types of people. Some are self-starters, some are dedicated,
and others may lack focus, making our jobs harder.
With a dedicated team around us, how do
we improve our skills in managing difficult personalities? How can we enhance
our patience, our ability to communicate effectively, and our ability to provide
constructive feedback? Remember, the more challenging the people we encounter,
the more we need to work on being softer with them. Instead of reacting
impulsively, let’s ask ourselves how to manage our responses before addressing
those around us.
M.L.
Narendra Kumar
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