Leadership Simplified-25-Leadership Lesson Inspired from homemakers- Part-4

Leadership Lesson

Inspired from homemakers- Part-4

Homemakers are Good at Resolving Conflicts-Part-B

To run a home is like running an organisation, there are many people involved in smooth functioning of a Home right from head of the family till many other service providers. There are many families who are dependent on housemaids and the Homemaker plays a vital role in maintaining a healthy relationship with the housemaid.

Conflict Resolution Style-2-Communicate to Collaborate

Sometimes, there might be a conflict between the Housemaid and the Homemaker, during such situations the Homemaker carefully deals with the situation without losing her patience. For instance the homemaker would have communicated few tasks to be completed, but the housemaid would have either forgotten, or would have misunderstood or would have not heard the instruction carefully, in such situations there can be a room for conflict, but considering the importance of relationship , the homemaker will try to understand the reason for in-completion and will collectively spend time to help the Housemaid to complete the task.

If you observe the above approach, the homemaker does not indulge in blaming, finding fault or she expresses her displeasure, she uses her Emotional Intelligence to collaborate with the maid to complete the task.

Workplace is not different from the above scenario, communication gap, misunderstanding etc are bound to happen, but as a Leader you can approach such conflicting situation by collaborating with the Team members to resolve the conflict, the way the Homemakers does it.

Identify the similar situations in your workplace, that needs to be resolved using a collaborative approach and develop a plan of action to handle the same.

Homemakers communicate to Collaborate

M.L.Narendra Kumar

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